Supervisor - Housekeeping/Line

Job Locations US-NY-Bronx
ID 2022-1722
Category
Customer Service/Support
Position Type
Regular Full-Time
Division
Bronxcare Hospital Center - Concourse
Shift
Evening Shift
Department : Name
Housekeeping (BHCS)

Overview

BronxCare is the largest voluntary, not-for-profit health and teaching hospital system serving the South and Central Bronx is looking for a Houskeeping Supervisor 

Responsibilities

  • Implement processes to improve Press Ganey and HCAHPS – Room Cleanliness, Courtesy of person cleaning room during their hospital stay and how often the rooms and bathrooms need to be cleaned.

  • Maintain a safe and clean working environment includes office, supply area and equipment room

  •  

    Orients, trains and evaluates employees on a timely basis per BronxCare policy.

  • Attends mandatory monthly meetings and in-services also actively participates
  • Oversee internal and external move request
  • Seeks to understand underlying or unstated customer needs; publicly monitors performance and holds self and others consistently accountable for providing excellent service; consistently confronts and takes action when individuals fail to meet expected standards; makes concerted effort to exceed clients'/customers' expectations by making use of satisfactions survey.

  • Provide a workable guide to laundry personal for the care of patient with potentially communicable diseases and to protect as well as the personnel from unnecessary expose to a potentially contaminated environment to prevent cross infection and secondary infection.
  • Ensure linen products are of quality to ensure patient comfort and textile durability.

  •  

Qualifications

  • High School Diploma or GED
  • Minimum of three years of hospital environmental services experience.
  • Basic computer skills
  • Ability to operate and demonstrate all environmental services equipment, vacuum cleaners, buffing and burnished machines and ride on equipment to staff.
  • Ability to communicate effectively in written format and oral presentations
  • Ability to multi-task and establish priorities
  • Ability to maintain organization in a changing and stressful environment
  • Ability to prioritize discharges and bed flow
  • Exhibit initiative, responsibility, flexibility, and leadership
  • Ability to work evening shift (2:00 PM – 12:00AM schedule) with a weekend and holiday rotation
  • Willingness to work a 10 hour day on a regular basis
  • Positive attitude and willingness to roll up your sleeves and do whatever it takes to get the job done.

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