Assistant Coordinator

Performs routine administrative patient satisfaction functions. Prioritizes assignments and organizes functions to insure effective office or departmental operations. Process and maintains confidential information. May lead and train lower level staff. Performs related work as required.

• Meet and Greet Patients on a daily basis and timely manner
• Conduct Ambassador Rounds according to Patient Ambassador Job Description and Agreement
• Communicate effectively with Patients, Clinical, Administrative and Management staff.
• Report any/all negative patient encounters for immediate turnaround.
• Report any EVS issues reported or observed for immediate turnaround.
• Report to EVS Management any roadblocks encountered while conducting surveys
• Maintain a professional demeanor and presentation
• Conduct all Cipher Health calls and respond to patient grievances on a timely basis
• Complete all assignments as outlined in Job Description
• Adhere to departmental expectations agreement

• No prior experience is necessary for this position. Customer or guest relations preferred
• High School or GED
• Bilingual