Patient Care Manager

The Patient Care Manager is responsible 24/7 for quality and safety of outcomes of their assigned unit. The
Patient Care Manager facilitates employee and patient satisfaction through professional oversight.

Establish and maintain positive relationships with patients, visitors, and other
employees. Interacts professionally, courteously, and appropriately with
patients, visitors and other employees. Behaves in a manner consistent with
maintaining and furthering a positive public perception of BronxCare Health
System and its employees.

Contributes to and participates in the Performance/Quality Improvement
activities of the assigned department. Contribution and participation includes
data collection, analysis, implementation of and compliance with risk
management and claims activities, support of and participation in Continuous
Quality Improvement (CQI) teams, consistent adherence to the specific rules
and regulations of the BronxCare Health System (a) Safety and Security
Policies, (b) Risk Management: Incident and Occurrence Reporting, (c)
Infection Control Policies and Procedures and (d) Patient and Customer
Service.

Customer Services

The ability to communicate clearly and
concisely with internal and external customers, establishes and maintains
relationships, and facilitates constructive interactions with individuals

LEADERSHIP RESPONSIBILITIES: The ability to inspire individuals and
organizational excellence, create a shared vision and successfully manage change to
attain the organization’s strategic ends and successful performance. 

PROFESSIONAL PRACTICE: The ability to design and implement strategies that
maximize foster and high ethical standards in meeting the organization’s vision,
mission and goals. Describe responsibility:

ACCOUNTABILITY/WORK ETHIC

New York RN Licensure – Current Registration

BCLS and pertinent clinical experience and/or training for specialty area

Decision making and problem solving

Works as a team player. Demonstrates respect and professionalism in all
interactions communicates effectively

Demonstrates leadership skills with ability to meet deadlines and other expectations

Extensive Computer Knowledge